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#adoption

6 curated events
papersTODAY 04:00 UTC

Paper Models Enterprise AI Adoption as a Real-Options Timing Problem

A new arXiv paper frames the decision of when firms should adopt artificial intelligence as a timing problem rather than a simple cost-benefit calculation. The author argues that because the technology frontier keeps improving, implementation is partly irreversible, and firms build capabilities only by deploying systems, companies face a trade-off between adopting early and waiting for better options. The work applies a real-options model to this setting.

enterprise-ai/adoption/economics/research
productsSEP 13 09:35 UTC

Rewe digital's AI chatbot saw more use after being renamed

A customer service chatbot at Rewe digital functioned correctly on a technical level but attracted very few users. After the company gave it a new name and brand identity, usage climbed to roughly 5,000 automated enquiries per month. The case suggests that naming and presentation can matter as much as technical reliability for chatbot adoption.

chatbots/customer-service/retail/adoption
industrySEP 12 19:51 UTC

German Companies Rely on US AI Tools as Chinese Models Gain No Traction

A report finds that businesses in Germany overwhelmingly deploy AI applications from American providers such as OpenAI, Google and Microsoft, while Chinese models see virtually no corporate use. It also notes that the international lead once held by those US vendors has largely disappeared. The piece frames this as a gap between German corporate adoption patterns and the broader global model landscape.

germany/enterprise-ai/adoption/us-ai